From Admin (on the sidebar), click Settings.Ģ. To set AnyDesk remote access as the default remote access tool:ġ. Note: The remote access type for servers is set as 'Unattended' and cannot be changed. If set to 'Attended', users will have to manually confirm the connection request. You can also set the remote access type to be 'Attended' or 'Unattended'. By doing so, AnyDesk will automatically install on all your existing agents and any agents you install in the future.ĪnyDesk can still be used without setting it as default - it will simply install on specific agents when remote access is first initiated on them. You can set AnyDesk as your default remote access within Atera. You can customize the ESET installer configuration to allow for RDP connections. If you've enabled ESET, this may block Remote Desktop Protocol (RDP) connections by default. Please note that certain features (e.g., 'Address Book' ) are not available through Atera. The integration is with AnyDesk's Enterprise package (see the full list of AnyDesk Enterprise features).It is available for free to Atera Growth and Power plan users. AnyDesk can be used on Windows or Mac devices to connect to all your customers' Windows and Mac devices. AnyDesk provides secure and reliable remote access for supporting your customers anywhere, anytime.
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